Privacy Policy

Last updated: 5 August 2026

Neoture Group LTD ("Neoture", "we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information gathered through this website.

1. Who we are

Neoture Group LTD is the data controller for personal data collected through this website.

• Registered address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
• Company number: 16752181
• Contact: contact@neoturegroup.com

2. What personal data we collect

When you submit our contact form, we collect:

• Full name
• Company name
• Email address
• Country / region
• Inquiry type
• The content of your message

When you visit any page, we also use Google Analytics 4 (GA4) to measure aggregate site usage. GA4 processes basic device information, approximate location (derived from IP), pages visited, and interaction events. IP addresses are anonymised, and we do not have access to individual user profiles. See our Cookie Policy for the specific cookies GA4 sets and how to opt out.

Beyond the contact form and analytics above, we do not collect personal data through any other means on this website. We do not use advertising or retargeting cookies.

3. How we use your personal data

We use the information you submit via the contact form to:

• Respond to your inquiry
• Process vendor onboarding or NeotureLink™ partnership applications
• Follow up on matters directly related to the inquiry you raised

We do not use your data for marketing purposes without your explicit consent.

4. Legal basis for processing

We process your personal data on the following bases under UK GDPR:

• Legitimate interests (Article 6(1)(f)): responding to inbound business inquiries is essential to our commercial operations.
• Consent (Article 6(1)(a)): where you voluntarily submit information via our forms, you consent to processing for the stated purpose.

5. Who we share data with

Your data is not sold, rented, or shared with third parties for marketing purposes. We use the following processors to operate this website:

• Netlify Inc. (San Francisco, USA) — hosts this website and processes contact-form submissions. May set essential cookies for spam prevention.
• Google LLC (Mountain View, USA) — serves the Inter typeface via Google Fonts, and provides Google Analytics 4 for aggregate site-usage measurement. Both transmit data (including your IP address) to Google.

Both providers are covered by the UK–US Data Bridge (an extension of the EU–US Data Privacy Framework).

6. Data retention

We retain contact-form submissions for up to 24 months for the purpose of responding to your inquiry and pursuing related business follow-up. After this period, submissions are deleted unless a commercial relationship has been established, in which case retention follows our standard client-engagement records.

7. International transfers

Data submitted via our contact form may be processed on servers located outside the United Kingdom, including in the United States. Such transfers are protected under the UK's adequacy regulations (UK–US Data Bridge) and, where applicable, Standard Contractual Clauses.

8. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Have inaccurate personal data corrected
• Request deletion of your personal data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, email contact@neoturegroup.com. We will respond within one calendar month.

9. Cookies

This website uses only strictly necessary cookies. See our Cookie Policy for details.

10. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Helpline: 0303 123 1113

11. Changes to this policy

We may update this Privacy Policy from time to time. The Last updated date at the top of this page reflects any changes.